Privacy Policy

Feb 21, 2024

ZAPPY is committed to your privacy, and protecting it is one of our core values. We design our products and services from the ground up with privacy in mind. Please read our customer Privacy Policy for a clear explanation of how we collect, use, disclose, transfer, and store your information.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use Zappy Ltd.’s website or any of its mobile applications, products and services (collectively, the “Services”) and tells You about Your privacy rights and how the law protects You.

We use Your Personal Information to provide and improve our Services. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.  

DEFINITIONS

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.  

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either “Zappy,” "the Company," "We," "Us" or "Our" in this Agreement) refers to Zappy Ltd., 7, Sinbong 1-ro 330-gil, Suji-gu, Yongin-si, Gyeonggi-do, Seoul.

For the purpose of the GDPR, Zappy is the Data Controller.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to Zappy as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Information.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

Personal Information is any information that alone or in combination with other information in our possession could be used to identify you.

Service Provider means any natural or legal person who processes the data on behalf of Zappy. It refers to third-party companies or individuals employed by Zappy to facilitate the Service, to provide the Service on behalf of Zappy, to perform services related to the Service or to assist Zappy in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

You means the individual accessing or using the Service, or Zappy, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.


COLLECTING YOUR PERSONAL INFORMATION

Types of Data Collected

We collect information as part of our business operations, to provide services, to respond to requests and offer customer support, to fulfill legal and contractual obligations and to build our innovative products.

Personal Information that You Provide to Us

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, including: 

  • Personal Information You Provide: We may collect Personal Information if you create an account to use our Services or communicate with us.

  • Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history, (collectively, “Account Information”).

  • User Content: When you use our Services, we may collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services (“Content”). 

  • Communication Information: If you communicate with us, we may collect your name, contact information, and the contents of any messages you send (“Communication Information”).

  • Social Media Information: We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube and LinkedIn. When you interact with our social media pages, we will collect Personal Information that you elect to provide to us, such as your contact details (collectively, “Social Information”). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.

Personal Information that We Receive Automatically from Your Use of the Services

When you visit, use, and interact with the Services, we may receive the following information about your visit, use, or interactions (“Technical Information”):

  • Log Data is information that your browser automatically sends whenever you use our website (“log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with our website.

  • Usage Data is also collected automatically when using the Service.  Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, type of computer, computer connection, etc.

  • When You access the Services by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

  • We may also collect information that Your browser sends whenever You visit our websites or when You access the Services by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Services and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Services. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Zappy, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: 

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide You with services available through the website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the website.

  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow us to remember choices You make when You use the website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the website.

  • Tracking and Performance Cookies
    Type: Persistent Cookies
    Administered by: Third Parties
    Purpose: These Cookies are used to track information about traffic to the website and how users use the website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these Cookies to test new pages, features, or new functionality of the website to see how our users react to them.


USE OF YOUR PERSONAL INFORMATION

Zappy may use Personal Information for the following purposes:

  • To provide and maintain our Services, including to monitor the usage of our Services.

  • To manage Your Account: to manage Your registration as a user of the Services. The Personal Information You provide can give You access to different functionalities of the Services that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Services.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Sharing Your Personal Information

We may share your Personal Information in the following ways:

  • With Service Providers: We may share Your Personal Information with Service Providers to monitor and analyze the use of our Service and to contact You.

  • With Affiliates: We may share Your information with Our affiliates.   Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

  • With Collaboration Partners: We may disclose Personal Information to collaboration partners to conduct research to improve our technology, or the use of our technology, in various fields of study and to identify new uses or design new products.

  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions. If Zappy is involved in a merger, acquisition or asset sale, Your Personal Information may be transferred to the acquiring entity.  In that case, We will provide notice before Your Personal Information is transferred and becomes subject to a different Privacy Policy.

  • With other users: when You share Personal Information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

  • With Your consent: We may disclose Your Personal Information for any other purpose with Your consent.

  • As Required by Law: We also share information when required by law or to respond to valid requests by public authorities (e.g., a court or a government agency); to protect our customers; to protect lives; to maintain the security of Our services; and to protect our legal rights. 

  • Aggregated or De-Identified Information. We may aggregate or de-identify Personal Information and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, we may transfer de-identified Personal Data to a Large Language Model (“LLM”), such as OpenAI’s ChatGPT or similar services, so that it can generate intuitive conversation from information that we provide to them based upon the de-identified information you provide to us. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form, and we will not attempt to reidentify the information.


Retention of Your Personal Information

We will retain Your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Security of Your Personal Information

We use a combination of industry standard security measures, including administrative, technical, and physical safeguards, to protect your Personal Information from loss and misuse.

  • Administrative safeguards: establishment and implementation of internal management plan and regular employee training.

  • Technical safeguards: management of access to the Personal Information handling system, installation of access control system, encryption of identification information, and installation of security programs.

  • Physical safeguards: control of access to computer rooms and data storage rooms

The security of Your Personal Information is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

Processing Your Personal Information

Your information, including Personal Information, is processed at Zappy' operating offices in the United States and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

We transfer information in order to operate efficiently, to improve performance, and to create redundancies in order to protect information in the event of an outage or other problem. We will process your Personal Information in a way that meets the commitments of this Notice and complies with the law wherever we transfer it.

The Service Providers We use to process Your Personal Information may have access to Your Personal Information. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service, including the following providers:

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

  • Firebase

    Firebase is an analytics service provided by Google Inc.

    You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy

    We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245

    For more information on what type of information Firebase collects, please visit the How Google uses data when you use our partners' sites or apps webpage: https://policies.google.com/technologies/partner-sites


"DO NOT TRACK" POLICY AS REQUIRED BY CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CALOPPA)

Our Service does not respond to Do Not Track signals.  However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

 

CHILDREN’S ONLINE PRIVACY PROTECTION ACT

We abide by the Children’s Online Privacy Protection Act (COPPA) and other relevant laws. Our Service does not target and is not intended for children under the age of 13, and We will not knowingly collect Personally Identifiable Information from them. If We discover personal data from a child has been inadvertently gathered through our Service, We will eliminate that data upon notice.  

 

ADDITIONAL PRIVACY INFORMATION FOR EUROPEAN ECONOMIC AREA-BASED USERS UNDER THE GDPR

If you are in the European Economic Area, our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it.  We may process Personal Information under the following conditions:

  • Consent: You have given Your consent for processing Personal Information for one or more specific purposes.

  • Performance of a contract: Provision of Personal Information is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.

  • Legal obligations: Processing Personal Information is necessary for compliance with a legal obligation to which Zappy is subject.

  • Vital interests: Processing Personal Information is necessary in order to protect Your vital interests or of another natural person.

  • Public interests: Processing Personal Information is related to a task that is carried out in the public interest or in the exercise of official authority vested in Zappy.

  • Legitimate interests: Processing Personal Information is necessary for the purposes of the legitimate interests pursued by Zappy.

We are the Data Controller of all Personal Information collected in the EEA.  If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information for any specific processing activity, please contact us using the contact details provided under the “Contact Us” Section below

Your Rights under the GDPR

Zappy undertakes to respect the confidentiality of Your Personal Information and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Information. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Information directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Information We hold about You.

  • Request correction of the Personal Information that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.

  • Object to processing of Your Personal Information. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Information on this ground. You also have the right to object to where We are processing Your Personal Information for direct marketing purposes.

  • Request erasure of Your Personal Information. You have the right to ask Us to delete or remove Personal Information when there is no good reason for Us to continue processing it.

  • Request the transfer of Your Personal Information. We will provide to You, or to a third-party You have chosen, Your Personal Information in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a requested Service for you.

  • Withdraw Your Consent.  You have the right to withdraw Your consent on using your Personal Information. Withdrawing your consent will not affect (1) the lawfulness of any processing we conducted prior to your withdrawal, or (2) processing your Personal Information under other legal bases.  If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation, and opposition by contacting Us at “Contact Us” below. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Information. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

 

ADDITIONAL PRIVACY INFORMATION FOR KOREA-BASED USERS 

This section specific to Korea-based users applies in addition to the privacy information applicable globally (as provided above). Users in the Republic of Korea have certain privacy rights as specified under Republic of Korea law, including the Personal Information Protection Act. The privacy controls we offer to all users are in line with these laws—this notice makes sure we cover the Republic of Korea-specific requirements. For example, all users can request a copy of their data, request deletion, and control their privacy settings by contacting us.

Data Controller

The data controller in respect of Korea-based users is Zappy Ltd. 

Personal Information Processed

Please refer to the COLLECTING YOUR PERSONAL INFORMATION section of this Privacy Policy.

In addition, we process the following items of personal information pursuant to legal bases for processing other than consent. 

Items of Personal Information: Legal Basis

  • Cookies, Device Info, IP Address, Page Views, ADID and IDFA: Legitimate interest of data controller

  • Gender, Service use history, visit history, Chat and Audio Messages, Uploaded photos/videos, Friend lists, follow/Following lists, location: Provide customized services to users

Purpose of Collecting and Processing Personal Information

Please refer to the USING YOUR PERSONAL INFORMATION section of this Privacy Policy.  If the purposes are modified, We will take the necessary measures in accordance with Article 18 of the Personal Information Protection Act, including obtaining separate consent:

Period of Retention and Use, and Destruction of Personal Information

We handle and retain Personal Information within the period of use and retention permitted by law or the period of use and retention to which consent was received at the time of collection of Personal Information from the provider of information.  We will retain Your Personal Information for the longer of the following periods of time:

  • for so long as you are actively using the Services;

  • for recordkeeping purposes, and/or to complete any transactions that you began prior to requesting such change or deletion or where necessary for compliance with applicable law;

  • until you ask Us to delete your Personal Information; or

  • for a period of three (3) years, whichever is longest.  

We will destroy Personal Information without delay when it becomes no longer necessary due to expiration of the period for retention or achievement of the purposes of handling, etc.

We will destroy Personal Information as follows:

  • Destruction procedure: We will select the Personal Information subject to destruction and destroy it after obtaining approval from the Chief Privacy Officer.

  • Destruction method: We will destroy Personal Information recorded and stored in electronic files in an irrevocable manner, and shred or incinerate Personal Information recorded and stored in paper documents.

If any Personal Information is required to be preserved by any laws and regulations even though the period of retention to which the provider of information consented has expired or the purposes of handling have been achieved, We will retain the relevant Personal Information as required. Personal information that needs to be retained for a certain period of time under applicable laws and regulations are as follows:

  • Transaction records, such as labeling and advertising, contractual terms under the Act on the Consumer Protection in Electronic Commerce, etc.

    • Records on labeling and advertising: six (6) months

    • Records on contracts or withdrawal of offers, payment of transaction amount, supply of goods, etc.: five (5) years

    • Records on consumer complaints or dispute settlement: three (3) years

  • Communication-related records under the Protection of Communications Secrets Act, including computer communication records, Internet log and data on tracking the access location: three (3) months.

We follow guidelines provided by its our organization with respect to the secure deletion of Personal Information, which are designed to permanently render the data unrecoverable.

Sharing Your Personal Information

We may share your Personal Information with any Affiliate or authorized partners (“third parties”) as described in the section, “Sharing Your Personal Information” above.

Delegation of Processing of Personal Information

We delegate the processing of Personal Information as described below, and the delegatees may process Personal Information according to the purpose of the delegation: 

Delegatee: Description of Delegated Services

  • Amazon Web Services, Inc.: Processing tasks such as analysis, processing, linkage, editing correction, recovery, and use of personal information

  • Google: Maintenance and management of servers

  • AppsFlyer: Marketing campaign measurement, analytics, engagement and fraud protection

Data Transfers to the Overseas Countries

To provide our services to you, we may collect your personal information from, transfer it to, and store and process it, with affiliates of Zappy Ltd., and certain third-party service providers to perform functions on behalf of Zappy, in Korea, the United States and other countries outside of where you live. Whenever we share information outside of where you live, we ensure that the transfer complies with your local law so that your personal information is adequately protected. 

We may share information about you with partners and third parties we work with who are located outside the Republic of Korea, including the following party. If you wish to refuse a transfer of your personal information overseas, please contact privacy@zappy.ai  to communicate your request. Please note, however, that you will no longer be able to use the Services provided by Us because of such refusal.


Additional Use and Provision of Personal Information

In accordance with the PIPA, we may use or provide Personal Information within the scope of reasonably related to the initial purpose of the collection, in consideration of whether disadvantages have been caused to data subjects and whether necessary measures have been taken to secure such as encryption, etc.  We will determine with due care whether to use or provide Personal Information in consideration of general circumstances including relevant laws and regulations such as the PIPA, purpose of use or provision of Personal Information, how Personal Information will be used or provided, items of Personal Information to be used or provided, matters to which data subjects provided consent or which were notified/disclosed to data subjects, impact on data subjects upon the use or provision, and measures taken to protect subject information.  Specific considerations are as follows:

  • Whether the additional use/provision is related to the initial purpose of the collection;

  • Whether the additional use/provision is foreseeable in light of the circumstances under which Personal Information was collected and practices regarding processing;

  • Whether the additional use/provision unfairly infringe on the interests of the data subject; and

  • Whether the necessary security measures such as pseudonymization or encryption were taken.

 

Exercising of Rights regarding Personal Information

We respect individuals’ rights in how Personal Information is used and shared. You may request perusal, correction, suspension of handling or deletion of your Personal Information by emailing us or sending a letter to the postal address listed in the "Contact Us” section below. 

Please include your name, email address, account identification, and purpose of the request. If you request a change to or deletion of your Personal Information, please note that we may still need to retain certain information for recordkeeping purposes, and/or to complete any transactions that you began prior to requesting such change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). Some of your information may also remain within our systems and other records where necessary for compliance with applicable law.

You may exercise the above rights through a representative, such as a legal guardian or an authorized person. 

Security of Your Personal Information

Please refer to the section entitled, “Security of Your Personal Information” above.  

Children's Privacy

In Korea, We do not normally collect the Personal Information of children under the age of 14. If we do, we will require proper consent from a parent or legal guardian, and we will verify such consent through proper methods prescribed under laws.  In this regard, we may request for name and other information relating to the parent or legal guardian to the extent required to verify proper consent. If we learn that we have collected children's Personal Information without legal guardians’ consent, we will delete it from our systems upon notice.

Notice on Cookies and Other Similar Technologies

We automatically collect Personal Information using cookies, local shared objects and tracking pixels.  Please view our section entitled, “Collecting Your Personal Information” above for more information on their installation, operation, and rejection.

 

LINKS TO OTHER WEBSITES

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

 

CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Notice from time to time, so it accurately reflects our practices. The “Last Updated” section at the top of this Notice states when this Privacy Notice was last amended, and we update this date each time a revision is posted. Any changes to this Privacy Notice will become effective when We post the revised Privacy Notice. You should check back regularly to stay informed of our privacy practices.

If any change to our Privacy Notice materially affects the use of your Personal Information, we use reasonable efforts to notify you in advance, such as by sending an email or posting a prominent notice of the changes on our website and give you a reasonable period of time to object to any changes. We will treat your continued use of the website or application after the effective date of any updated Privacy Notice as your acceptance of the changes we have made. However, we will seek your affirmative consent to any material changes in our use of your Personal Information as described in an updated Privacy Notice if and where this is required by applicable data protection laws.

 

CONTACT US 

If you have questions or concerns about Our privacy practices or to exercise any of your rights and choices as described in this notice, you can select the appropriate link below:

  • To exercise your privacy rights such as accessing, deleting or changing your Personal Information, please email your request to privacy@zappy.ai.  

  • To access or update your contact details or modify your communication preferences, you may either email us at privacy@zappy.ai use the ‘unsubscribe’ link at the bottom of any marketing communication received.

  • To ask a question or to file a privacy complaint, please submit email us at privacy@zappy.ai.

  • If you are accessing our services from Korea, please see the contact details below

You may also contact Us by postal mail at the addresses below.  Please include your contact information and a detailed description of your privacy request or privacy concern. 

Zappy Ltd.

Chief Privacy Officer in Korea: 

Jaewon Lee

Address: 7, Sinbong 1-ro 330-gil, Suji-gu, Yongin-si, Gyeonggi-do, Seoul

TEL:  +82-31-266-3800

Or contact by email at: privacy@zappy.ai